Accessibility Statement
QA11Y Labs is committed to ensuring our digital presence is accessible to everyone, regardless of ability or technology. This statement describes our current conformance status and how to reach us if you encounter a barrier.
Section 1
Our Commitment to Inclusion
At QA11Y Labs, we believe the internet should be available and accessible to anyone. We are committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology — and we hold ourselves to the same standard we deliver for our clients.
Our site is designed and tested to adhere to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.2 (WCAG 2.2) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Conformance with these guidelines helps make the web more accessible to users with blindness and low vision, deafness and hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these, and to users of assistive technologies including screen readers, Braille displays, and switch access devices.
Our founder has used JAWS as his primary interface for over 25 years. Every page of this site is tested natively with a screen reader — not just automated tooling.
Section 2
State of Utah Compliance (SB 68)
In accordance with Utah SB 68 (Disability Litigation Amendments), QA11Y Labs maintains an active accessibility remediation process. This statement, combined with our ongoing testing and remediation practices, constitutes a documented Good Faith Effort to ensure digital inclusion.
Utah SB 68 provides legal protection to businesses that are actively engaged in a formal remediation process and have published an accessibility statement. By maintaining this statement and our continuous testing program, QA11Y Labs is operating in full compliance with the good-faith safe harbor provisions of Utah law.
Section 3
Conformance Status
QA11Y Labs (qa11ylabs.com) is substantially conformant with WCAG 2.2 Level AA. Substantially conformant means that most of the success criteria are met, with only minor exceptions or areas currently under active improvement.
We test our site using the following methods on every update:
- Native JAWS 2025 manual evaluation by a certified expert (25+ years daily use)
- Automated structural scan via axe-core and Playwright
- Lighthouse accessibility scoring (target: 95+)
- Keyboard-only navigation testing across all 11 pages
- Color contrast verification against WCAG 1.4.3 and 1.4.11
- Focus management and visible focus indicator testing (WCAG 2.4.11 / 2.4.12)
Section 4
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. The following are known areas we are actively monitoring and improving:
- Blog posts: Some older post cards link to placeholder content while articles are being written. These are marked and prioritized in our content roadmap.
- Third-party embeds: Our scheduling tool (zcal.co) and contact form are third-party services. We have verified basic operability but cannot guarantee full WCAG 2.2 conformance of those platforms.
- PDF documents: Client-facing PDFs (SOW, invoices) are being updated to meet PDF/UA standards. Tagged PDF versions will be available on request.
If you encounter a barrier not listed here, please contact us immediately using the information in Section 5. We treat all accessibility reports as high-priority and aim to respond within 2 business days.
Section 5
Feedback & Formal Complaints
We welcome feedback from users with disabilities. If you experience a barrier on our site, or if any part of our content is inaccessible to you, please reach out. Your reports directly inform our remediation roadmap.
Contact Quint Williams — Accessibility Lead
Section 6
Technical Specifications
Accessibility of qa11ylabs.com relies on the following technologies working in combination with your browser and any assistive technologies or plugins installed:
This site is tested for compatibility with JAWS 2025, NVDA, and VoiceOver on Chrome, Firefox, and Safari. We also test with keyboard-only navigation and Braille display output (BrailleSense, BrailleNote).
Section 7
Formal Complaints
If you are not satisfied with our response to an accessibility complaint, you may contact the relevant enforcement authority. For websites covered under ADA Title II, complaints may be filed with the U.S. Department of Justice Civil Rights Division: